Reference

Privacy Choices Before You Join

Your tanduktoto privacy flow covers registration data, login checks, cookie choices, and DANA, OVO, GoPay, and QRIS transaction records before you open your account.

DANA data careOVO receipt recordsGoPay wallet checksQRIS transaction logs
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tanduktoto Privacy Choices Before You Join
CONTACT PATHS

Reach Us About Privacy Requests

Fast privacy contact matters when your phone changes, your wallet receipt looks wrong, or you want a copy of your account data. We answer privacy requests through live chat, WhatsApp, and email from 09:00 to 23:00 WIB. For account safety, we may ask you to confirm your registered phone number, recent QRIS reference, or the last login device before we change or release records.

Team online

Live chat 09:00-23:00 WIB

Open the chat bubble from the lobby footer and choose Privacy Request. We ask for your username and phone OTP first, then route the case to an account-data handler during service hours.

WhatsApp privacy check

Message our WhatsApp line from the number on your account if you need a data copy or correction. Do not send wallet PINs; we only need the payment reference and account name.

Email record request

Send privacy requests to [email protected] with your username, registered phone, and the change you want. We reply with the next check step and keep the email thread attached to your case.

DATA HANDLING

Your Data Controls Inside tanduktoto

Privacy is handled inside the account flow, not hidden away from you. You can update basic profile details, check active sessions, clear cookies through your browser, and ask us to correct payment…

Registration data

When you create an account, we collect the username, phone number, password hash, and confirmation status needed to run login checks. You can ask us to correct profile details after phone OTP confirmation.

Payment records

DANA, OVO, GoPay, and QRIS references are stored as wallet records, not as open chat text. We use them to match transfers, answer disputes, and confirm that account changes are made by you.

Cookie choices

Cookies help remember language, session status, and basic device checks. On mobile browser, use Menu > Privacy Preferences to adjust non-essential cookies, then refresh the lobby for the setting to apply.

Login safety

The Active Sessions page shows recent device type, browser, and time stamps. If you see a session you do not recognise, end it there and contact us before changing payment details.

Game-session logs

Rounds from Blackjack, Mega Wheel, Aviator, Super Bingo, and Mega Fishing create session records linked to your account. We use those logs only for account checks, dispute tracing, and service integrity.

Change requests

When you ask for a correction, copy, or deletion check, we record the date, channel, and staff action. Some records must stay longer when wallet matching or legal duties require it.

Privacy Questions You May Search

These answers focus on how our Privacy Policy works for your account, wallet records, cookies, and contact choices. If your question involves a live account, send the request through chat, WhatsApp, or [email protected] so we can verify you safely before sharing or changing personal data.

We collect data you provide at registration, login records, device details, cookie choices, support messages, wallet references from DANA, OVO, GoPay, and QRIS, plus game-session logs linked to your account.

We keep payment references to match wallet activity to your account, resolve disputes, and confirm account-change requests. We do not need your wallet PIN and will not ask for it in chat.

Send a request through live chat, WhatsApp, or [email protected]. We verify your registered phone, username, and a recent account detail before preparing the data copy.

Yes, ask support to start a correction request. We may confirm your phone OTP, recent QRIS or wallet reference, and last login device before updating profile data.

Cookies remember session status, language choice, and device checks. You can adjust non-essential cookies from Menu > Privacy Preferences on mobile browser, then refresh the page to apply your choice.

We keep records only as long as needed for account access, wallet matching, dispute handling, security checks, and duties that depend on local law. Deletion requests are checked case by case.

Only staff assigned to support, account checks, or privacy cases can access your messages. We use case logs so actions are traceable, and we limit access based on the task.

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